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Telecom Business Excellence (TBE) Work Group

The charter of the TBE Work Group is to identify and share best practices to improve operational excellence in the telecom industry. Its major thrusts are to continually advance new approaches for global and regional Best Practices Conferences; manage and promote the Best Practices Knowledge Library; and, facilitate selection and sharing of best practices across the telecom community.

TBE Objectives

  • Improve QuEST Forum best practices processes
  • Evolve and promote conferences on a global basis
  • Develop systems to facilitate the sharing of best practices across the QuEST Forum membership

2009 TBE Initiatives and Projects

  • Support three world-class regional Best Practices Conferences
  • Plan, structure, and drive transition to new 2009 events model in collaboration with the Global Work Group and regions
  • Strategic mapping of regional audiences, interests, topics and best practice sources to develop, plan and execute on-target regional conferences
  • Evaluate and select topics in new areas of interest like network operations, mobility services, multi-media, software development and applications, and more
  • Proactively secure early abstracts submissions and global best practice deployment processes for conferences
  • Help construct a framework of Web tools, TBE processes and virtual meetings to share and execute regional best practices events
  • Facilitate and jointly plan with the Global work group and regional hubs to create new global conferences model in 2009, where each region will host a combined global and Best Practices conference.

Click here to participate in the TBE work group and its working committees.


2009 TBE Leadership

Chair
Vinny Arrigali, Cisco

Acting Vice Chair
Ed Bryan, ADTRAN, Inc.

Secretary
Joan Lynn, TELUS Communications

APAC Liaison
Ashok Dandekar, Fujitsu

Americas Liaison
John Russell, Telecordia

EMEA Liaison
Johannes Schuck, Alcatel-Lucent

Related Resources
TBE Sub Teams
Best Practice Conferences
Best Practice Knowledge Library
QuEST Forum Strategic Vision
QuEST Forum Member Brochure

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